The apartments are self contained apartments and are NOT serviced daily. If guests are staying 8 nights or more a mid stay clean will occur during your stay. Daily servicing can be requested at an extra cost.
Beach towels can be hired from Reception for the duration of your stay - $3.00 per towel.
Yes, a coin operated guest laundry is on site – washing machine and dryer – with clothes airers provided in apartments.
Yes, the free WIFI code will be given on check in.
Yes, transfers can be arranged from $44 per person each way from Cairns Airport to The Pavilions (approx 1 hour’s drive.)
Yes, undercover parking is available and FREE – THE CAR PARK IS BASED ON AVAILABILITY ONLY AT TIME OF ARRIVAL - RECOMMENDED FOR SMALL CARS ONLY.
Yes, every apartment has a balcony – as we are located in the centre of Macrossan Street (the main Street of Port Douglas) there are no views as such – balconies are private some over the pool (studio apartments) others looking into tropical trees.
Yes, very happy to book any tours for guests – we have a full range of brochures for all tours in and around Port Douglas.
The Pavilions is located in the Main Street of Port Douglas you are in walking distance to all restaurants, cafes, shops, bars and pubs – Dave’s Takeaway is also part of the building great fish and chips, burgers, sandwiches, salads and will deliver to apartments on request or around our pool.
The local bus leaves every half hour across the Street in front of Rattle N Hum Pub – local shuttle can also be booked $3.00 per person to anywhere within Port Douglas.
Monday to Friday 9am to 12noon then 1.30pm to 5.00pm, Saturday and Sunday 9am to 12noon – Public Holidays 9.30am to 10.30am (always contactable via onsite phone for guests).
Yes, we have a safe located at the entrance to the Reception area – if guests advise they will be arriving outside of office hours the code will be given to the safe – welcome letter, direction to your apartment and keys will be inside – guests to “check in” the next morning.
Yes, we have a key drop box located near the safe at Reception.